Our standard appointments last for 50 minutes and cost from £90 per session.
Bookings and payments are arranged through Jenby's Online booking system.
Unique login details will be emailed to you following an initial telephone call or email.
We are registered with a range of private health insurance companies, so do let us know when getting in touch if you have health insurance.
Here are some frequently asked questions. If your question is not covered below please get in touch with us and we will do our very best to help you.
We are based in the centre of Ilkley, on the second floor of 39 The Grove, just above Filmore and Union. If you go to the back of the building you will see outside stairs leading to the first floor. If you go up the first set you come to you will see the buzzer for Jenby's just outside the door. We are based on the second floor.
No, you don't need a referral from your GP or your child's school for your child to see a clinical psychologist at Jenby's. All you need to do is get in touch directly and we can arrange an initial appointment.
If your child is 12 and under we will usually request that we meet you first for a parent consultation without your child. This allows us to better understand your child's developmental background and history as well as the presenting difficulties that led you to get in touch. We will only begin one to one work with your child directly if we believe it to be in their best interests.
In our first therapy appointment we like to meet with parent and child together. After the first appointment we will discuss with you and your child whether one to one sessions or sessions with you and your child together will be most helpful.
Our session fees start from £90 per 50 minute session. All sessions are booked in advance through our online booking system:
You will be given a username and password to book your appointments after our initial contact.
If you need to cancel an appointment please let us know as soon as possible. We require at least 4 hours notice before your appointment to be able to refund or move your booking. If less than 4 hours notice is given we will be unable to refund or move your appointment.
It is good practice to inform your child's GP / school that you are coming to an appointment at Jenby's. We do not routinely contact your GP and/or child's school unless there are safeguarding issues. If we feel it would be helpful to inform others of our work together we will discuss this with you first to obtain your consent.
Jenby's keeps your information entirely confidential* - Details of your appointments are not shared with anyone without your consent. *There are two IMPORTANT exceptions to this:
1. Risk / safeguarding issues
If information is shared with us that indicates that either your child or another person is at risk of serious harm we have a duty to disclose this information to the appropriate agency (i.e. police, social services, GP, school etc). Jenby's will wherever possible talk through the steps planned with you first.
All our clinical psychologists receive regular supervision from another clinical psychologist. During supervision sessions your clinical psychologist may discuss themes from their work with you/your child to ensure we are able to provide you with the best possible care.